Why to choose the AMQ®?

The AMQ® offers its 43 years of experience and expertise to serve its members.

This beautiful story began with a small group of massage therapists passionate about their profession.
A profession where listening, respect, relaxation and the alleviation of physical pain form a whole.
A rewarding profession whose human approach makes all the difference to the customer.
It is on these solid foundations that the small group of massage therapists decided to set up a major project.
That of bringing together professional massage therapists who practice different massage techniques.

It was therefore on February 4, 1981 that the AMQ® was founded: its strong and proud roots still remain firmly anchored today.

The AMQ® does not have any financial benefit.

It is therefore not a business.
The annual membership fee paid by members is non-taxable and therefore remains low-cost.
Independent, the AMQ® does not use any marketing, promotion or other plan, focusing essentially on its members.

The AMQ® is and will remain an independent and non-profit organization in order to offer fair service to its members, a key element of shared trust.

Since members are at the heart of the AMQ®, it is natural that customer service is personalized.

Humanity

• Each call is handled by an AMQ® employee and not by an automated voicemail (robot).

Listen

• The AMQ® team practices active listening with its members and does not hesitate to follow up with them.

Support

• An information service as well as telephone support regarding massage therapy is available to everyone.
• The AMQ® team is delighted to take the time to answer its members’ questions in detail.

Speed

• On average, calls are returned within 24 hours (working days) following the message left.
• On average, contact is initiated within 48 hours (working days) following a membership/re-membership request.

Proactivity

• The AMQ® constantly seeks to improve its services and demonstrates this when implementing requests made by its members.

Members’ interest regarding the AMQ® is a real motivating factor for its team.

Each new member receives a starting kit including these essentials :

• Welcome word;
• Certificate of membership;
• Membership card;
• Personalized pin;
• Official receipts;
• Information sheets on massage therapy;
• AMQ® sticker;
• Tablet and pencil;
• Book of general regulations of the AMQ®;
• Documentation on professional and civil liability insurance.

The AMQ® wants to support its new members to help them get off to a good start in the profession.

Each member benefits from a personal profile containing these services :

• AMQ® Vlogs and Training courses accessible online, exclusively for members;
• Conference & Workshop Offers;
• Free publication of Vlogs, Conferences & Workshops, Job Offers and Classified ads;
• Free electronic receipts, including a history of them and a virtual directory of your customers;
• Online ordering of paper receipts;
• Models of client files and a care monitoring plan developed by Geneviève Demers, AMQ® massage therapist and sexologist;
• Access to your membership card and receipt, both printable, from the current and previous year;
• Space to directly transfer your professional development documents to the AMQ®;
• Access to your personal information in order to update it;
• Access to your skills in your AMQ® file;
  If desired, free referencing on the AMQ® website of your contact details as a massage therapist.

Listening to its members, the AMQ® makes every effort to combine simplicity and usefulness in its virtual spaces.

Members have access to three different development offers on their personal profile.

Conferences & Workshops

• Provides access to a showcase of non-paying and paid conferences and workshops (payable directly to the trainer).

Vlogs

• Provides access to texts, documents, photos and videos on varied and quick to assimilate subjects related to massage therapy.

AMQ® training

• Provides access to unique training offered by the AMQ®, in collaboration with certified professionals. A test is available at the end of each session to obtain a certificate of development time.

Knowledge is above all the fruit of sharing.

In order to maintain good communication with its members, the AMQ® transmits its information via 4 different platforms.

AMQ® home page

• A gold-colored banner at the top of the page allows important information to be displayed, if necessary.

Members’ personal profile homepage

• An informative carousel allows you to display relevant information.

Newsletter

• Important information is detailed and sent to all members via their email address linked to their AMQ® file.
• To limit mailings, the AMQ® preserves the newsletter for information that concerns the majority of members.

Facebook

• The social platform displays important and useful information as well as reminders.

Wise in its transmission of information, the AMQ® advocates transparent communication.